FAQ's

How did Hospital Innovations originate?

Hospital Innovations Limited was founded in January 2008 by Managing Director, Phil Davies, who has been directly involved within orthopaedics since 1983 and in that time has worked for some of the world’s leading orthopaedic device companies. It is Hospital Innovations' stated objective to deliver products and services to the medical community in a way that is both innovative and sustainable.

What regulations do Hospital Innovations conform to?

We are licensed and regulated by the Human Tissue Authority (HTA) and have successfully passed five HTA audits. All our US tissue bank partners are Food and Drug Administration (FDA) registered and accredited by the American Association of Tissue Banks (AATB).

How are Hospital Innovations' grafts sterilised?

We offer multiple sterilisation options across our graft portfolio; including unique, industry changing techniques designed to ensure graft safety. To find out more, visit our Quality page.

If a graft has not been used in surgery, can it be returned?

Yes, we introduced the first allograft return service into the UK which is now a standard expectation across the industry. Providing all quality requirements are met, the allograft can be returned to our HTA licensed premises and stored free of charge until it is next required.

Are we able to trial an instrument prior to purchase?

Yes, we have thousands of demonstration items that can be requested, with some items available to be loaned for use in theatre prior to purchase.

Who is the representative for my area?

Details for our Sales Specialists can be found under our Meet the Team section.

How can I find out about product availability and pricing?

Get in touch with our Customer Service team on 01443 719 555 to get up to date stock availability and pricing.

Do you provide a same day delivery service?

Yes, if there is an urgent requirement for an item we can dispatch with a same day courier. Please contact our Customer Service team on 01443 719 555 for further details.

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